I have just published a white paper on DSP integration for F&I providers. This builds on an observation I made while working at GMAC Insurance last winter. Rather than struggle with a DMS interface, providers should develop their own web services – and let the various point-of-sale systems come to them. This is much more efficient, and good SOA practice besides. Click here to download the paper, or visit the Virag Consulting web site.
I have been polling my friends in the F&I Products industry, to hear their thoughts on DSP integration. In general, they report obstacles at the dealer level and lower volumes than anticipated. The growth in web services continues, of course, with scattered outbreaks of SOA.
What I mainly wanted to hear about was forms management. GE was the first, in my recollection, to provide completed contracts using their own web service – and this is now the trend. It seems increasingly unlikely that providers will hand their forms over for administration by a DSP.
About a year ago, I advised GMAC Insurance to develop a service-oriented (SOA) front end, so that DSPs could integrate with them – instead of a DMS extraction approach. This turns out to have been the right call, now that Reynolds has shut down DMS extraction. No one I spoke to at the conference has a good solution to the new security measures.
Contact me if you need help developing a sanctioned interface. I have a thorough understanding of the requirements, having been briefed in Dayton by Reynolds developers.