In my business, you can never spend too much time in the dealership. I bought a new car over the weekend, and took the opportunity to study their software (they didn’t believe me, that I had invented the InfoBahn).
“Hey, can I sign this waiver electronically?” No.
“Does this desking system push to ADP?” Not exactly.
Aeros is a slick little system, certified by BMW two years ago. I gather they’re in a couple hundred dealerships. I liked Aeros a lot, but noticed the F&I Manager rekeying between it and ADP. Just user error, I hope.
The same goes for the menu presentation. Scratching out the GAP row with a Sharpie is probably not what Maxim intended.
I enjoyed using Zag. They have a good, web-friendly process, and it gets you close to invoice before the first phone call. Of course, this cuts into gross – but hey, I drove past the other BMW dealer. Like many BMW drivers, I will order a car sight-unseen. This makes BMW a prime brand for online selling, and Zag.
Virag Consulting 