This week, I had the pleasure of restarting a project that has lain fallow since May 2007. Provider Exchange Network is adding a major dealer group – one we didn’t get while I was at MenuVantage. In the meantime, we have been improving our methods and developing new relationships. People and processes that were previously closed to PEN are now available.
In 1999, I drew the assignment to develop a menu system and e-contracting for AutoNation. They are still running that menu system, but without e-contracting. At MenuVantage, I finally came up with a successful approach to e-contracting and “advanced the state of the industry” – as Chris Morris kindly put it.
Someday, I will go back to my old boss at AutoNation and report this project as complete. It only took two software startups, a new business model, the combined weight of ADP and Reynolds, and a platoon of programmers. I hope he hasn’t retired.