Regular readers know that, from FMCC to Spartefinanz Abteilung, I am a captive finance booster. See here, for example. So, I was disappointed to see this omission from the BMW Centenary coverage in Automotive News.
I was employee number six behind, if memory serves, Kevin Westfall, David Paul, Mark Mundahl, Bob Devine, and John Dick. David is quoted in this ancient interview. Take a bow, gentlemen. Kudos also to the professional staff supplied by Bank One.
It’s worth noting the structure of this partnership. BMW had hired PWC to administer an RFP. Of many strong entries, Bank One was the only partner willing to use our computer systems. They were aware of our intention ultimately to bring the enterprise in-house, and control of the systems was key. This planned migration from a service provider to insourcing is the same structure Kevin employed for AutoNation Financial Services, and one I would still recommend today.
Virag Consulting 