A few years ago, I wrote a spec for a generalized forms bureau, to which F&I product providers would outsource their forms work. Today, every provider I know has a satisfactory forms service installed, so I am putting the spec out in the public domain. It’s on my web site, just below the DSP white paper. I imagine it may have some application in another industry, like health care. See excerpt below. Enjoy!
For best results, this functionality will not be confined to the provider’s web site. It will be exposed as a web service, and made available for integration with all relevant point-of-sale (POS) systems. The purpose of a “global forms service” is to make this approach available to all forms providers on an outsourced basis.
Virag Consulting 