Dealer Track CEO Mark O’Neil gave an insightful keynote, ending with the topic of Internet car shopping. He described several features of a business-to-consumer (B2C) buying process, including online F&I. Since Dealer Track offers all of these features today, I wonder if Mark is planning a move into the B2C space.
I recently attended the F&I Conference in Orlando, where I spoke with leaders of Open Dealer Exchange (ODE), ADP and Reynolds’ joint venture for credit aggregation. ODE will use the Provider Exchange Network (PEN), which I originally developed for MenuVantage. They are still running the network in good earnest. Route One is also a PEN user, so maybe there is room for “co-opetition” between the two aggregators.
About a year ago, I advised GMAC Insurance to develop a service-oriented (SOA) front end, so that DSPs could integrate with them – instead of a DMS extraction approach. This turns out to have been the right call, now that Reynolds has shut down DMS extraction. No one I spoke to at the conference has a good solution to the new security measures.
Contact me if you need help developing a sanctioned interface. I have a thorough understanding of the requirements, having been briefed in Dayton by Reynolds developers.